DICE apologises for ‘frustrating’ Battlefield 5 Chapter 4 experience

Studio stresses “long-term commitment” to its games and communities

DICE general manager Oskar Gabrielson has apologised to Battlefield V players for the issues that have arisen during the shooter’s most recent season of content.

The studio recently acknowledged that the launch of Battlefield V Chapter 4: Defying the Odds introduced “some issues to the overall quality of the experience” including stuttering.

It also announced it was cancelling plans to release a competitive 5v5 mode in order to focus on bug fixes and adding more sought after content to the game.

Further addressing the issues on Twitter, DICE GM Gabrielson said: “BF community – I know you are frustrated and disappointed with the experience across Chapter 4 for Battlefield V. I’m really sorry.

“We’re taking a step back to improve the quality of BFV, and as a result, making needed changes to our roadmap.

“We’re shifting out some content from Chapter 4, and we’re stepping back from our 5v5 mode, to focus the team on our core Battlefield experience.

“This was not an easy decision, but the right one to get the game to quality,” he added.

“I hope the work we’ve put into Battlefront II is a testament to our long-term commitment to our games and our communities. We’ll get Battlefield V back on track and make it the awesome game you all deserve.”

DICE released Battlefield V game update 4.4 for PC and consoles on Tuesday, featuring “general stability improvements and crash fixes” plus “fixes designed to reduce instances of stuttering”.

The update also introduces two new infantry maps and raises Battlefield V’s maximum rank from 50 to 500.

Battlefield V’s Chapter 5 Pacific War update will introduce three new maps, including a modern take on Iwo Jima, and at least seven fresh weapons and gadgets before the end of the year.

Ahead of Chapter 5, DICE will release the Operation Underground multiplayer map, which is inspired by Battlefield 3’s Operation Métro.

Update: DICE has released a new trailer for Battlefield V’s Operation Underground map, which will launch on October 3.

It will also reveal Battlefield V Chapter 5: War in the Pacific on October 23.