Blizzard is investigating an Overwatch 2 bug that’s shutting down PCs

Blizzard has said it’s looking into an Overwatch 2 bug that is causing some PCs to shut down or restart.

The bug, which is the latest in a series of issues that have marred the game’s launch, was acknowledged by one of Blizzard’s customer support Twitter accounts.

“We are currently investigating an issue with computers restarting or shutting down while playing #Overwatch2,” the company said.

Blizzard is asking players who have encountered the issue to aid its investigation by providing it with their DXDIAG.

Overwatch 2 has been hit by multiple issues since launching on October 5 as a free-to-play title for PC, Xbox Series X/S, Xbox One, PS5, PS4 and Nintendo Switch.

These include server problems that have been exacerbated by distributed denial of service attacks, and the axing of a controversial policy that required all players to have a phone number attached to their Battle.net account in order to access the game.

The studio has apologised for the game’s rocky launch, and earlier this week it announced plans to compensate players with in-game items and double XP weekends “to help make up for any lost time”.

Further reading

Blizzard is compensating Overwatch 2 players with in-game items after launch issues

"When the launch is bumpy, you make it up to players"

It said: “Launching Overwatch 2 as a live service comes with amazing opportunities and challenges, both anticipated and unexpected.

“We’ve largely stabilized the game overall, and we’ve made a lot of progress in fixing or improving issues some of you are facing. We’re committed to consistently investigating issues as they arise, working quickly towards fixes, and being transparent with our community on the status of Overwatch 2.

“The team continues to work to deploy further stability updates, with another patch planned for later this week, and we are monitoring the game closely for emergent issues and bugs.”