Due to high demand, consoles will ship as inventory continues to arrive throughout November and December. You will receive an email notification when your order has shipped. You can track the latest shipment status of your order here: https://t.co/Y5jpI9gRhE. ^ME
— Amazon Help (@AmazonHelp) November 9, 2020
Amazon is warning some Xbox Series X pre-orders might not arrive until after Christmas
Online retailer apologises “for any inconvenience” in last-minute order update
Amazon has sent out a wave of emails warning customers who pre-ordered Xbox Series X that they might not receive the console before Christmas.
“We expect to ship your console in the coming weeks as we receive more inventory in November and December,” reads an email that appears to have been widely distributed.
“At this time, we anticipate that you will receive your Xbox Series X by 12/31 or before. We are making every effort to get it to you as soon as possible and apologize for any inconvenience.”
Xbox Series X and PlayStation 5 pre-orders went live in September and initial stock of both consoles was snapped up quickly.
Shortly afterwards, Amazon warned some PS5 pre-order customers and some Xbox Series X pre-order customers that they might not receive their consoles in time for launch.
GameStop said earlier on Monday that it will have “a very limited” number of Xbox Series X/S console bundles available to purchase online tonight and in stores for Tuesday’s launch.
And the US retailer’s Black Friday advert confirms it will also have limited Xbox Series X/S and PS5 stock available in-stores only on November 27.
Walmart said last week that it will have a limited amount of Xbox Series X/S consoles available to buy online on November 10. It will also be taking new PS5 orders online at four specific times on November 12.